Paula Krueger

Last updated June 15th 2011

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Paula J Krueger
Bolingbrook, IL 60440 USA	http://paulakrueger.com

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OBJECTIVE

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To obtain a career in a company that will use my skills to grow their business.

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WORK EXPERIENCE
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01/2011 - Current Customer Engineer	NCR	Bolingbrook, IL
Worked for the retail side of business running calls to fix cash registers. Ran inventory and parts processing for Financial side. I have run 1st line ATM calls. Troubleshooting computer and printer problems. Run reports and help with call volume for TM. -
2007 - 2008 Receiving Admin	Innotrac, Inc	Bolingbrook, IL
Processed all inbound shipments Managed and resolved customer discrepancies Create and maintain Excel data spreadsheets for business efficiency -
2004 - 2008 Office Manager	Forest Hills Hardwood Flooring	Kissimmee, FL
Payroll/Commissions Accounts Payable/Receivable Purchasing Order Entry Sales Taxes Job costing General office work and troubleshooting -
2003 - 2004 Office Manager/Executive Assistant	Tropical Pools & Spas	Winter Park, FL
Office Management; payroll/commissions,accounts payable/receivables, create and maintain MS Access customer database, General office admin tasks Executive Assistant Functions; manage President/Owner's Schedule, Email and Phone correspondence on President/Owner behalf Project management delegating assignments to crew, coordinating construction schedules including city and county inspections Customer Liaison write up and close of contracts, project follow through, customer feedback and change order requests, and final walk through. Primary liaison to corporate accountant and responsible for setting up subsidiary corporations and processing corporate filings. -
2003 Production Assistant/Technology Admin	Engle Homes Orlando	Orlando, FL
New House Construction Permitting Schedule sub-contractors for new work and service Closing walk-through with customers Contact between Construction Managers, Subs and customers Trouble shooting of computer problems on site -
2002 - 2003 Accounts Payable	Engle Homes Orlando	Orlando, FL
Enter invoices into system on a daily basis to get paid Code new incoming utility bills to be paid for all houses under construction Check that house files are complete for closing Run various reports, file, and help other departments as needed -
2001 - 2002 Order Procurement Administrator	Frito-Lay, Inc.	Pompano Beach, FL
Process and complete orders and manifests for next day delivery Worked with OS2 operating system and Lotus Suite Created spreadsheet tracking systems In charge of DOT paperwork -
2000 - 2001 Payroll/Information Administrator	Frito-Lay, Inc.	Orlando, FL
Processed payroll through Kronos timekeeping system Maintained attendance records for 300+ employees Created Microsoft Excel spreadsheets and Access Databases for HR purposes New hire processing Intructor for cost and payroll sections of new employee orientation classes -

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EDUCATION
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2002 - Present	Ashworth College	Norcross, GA
AS Computer Information Management -
1999 - 2000	University of Central Florida	Orlando, FL
Music Education -

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SKILLS

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Social Media Marketing

Wordpress

Twitter

Facebook

Foursquare

eBay

Craigslist

Google Analytics

Feedburner

Google AdSense

RSS Feeds

Microsoft Suite

Adobe Photoshop, Dreamweaver, Flash, Fireworks, Acrobat

FireFox/IE/Safari/Flock

Quickbooks

ACT contact manager

FTP Clients

Knowledge of HTML/CSS/Java/Drupal/Wordpress

Lotus Suite

Kronos Timekeeping System

Tiny Term Accounting System

Microsoft Windows 3.1, 95, 98, and NT 4.0, ME, 2000, XP, Vista Operating systems

IBM OS2 Oerating System

Data Entry Keystrokes per hour: Numeric 14,300 & Alphanumeric 11,000

Many other various software (commercial and proprietary too many to name all here)

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REFERENCES
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Candice Fisher, Manager, Training & Development The Management Association of Illinois tel: (630) 303-2591 Batavia, IL -
Gary Dark Forest Hills Hardwood Flooring tel: (407) 715-7825 1650 Big Oak Lane Kissimmee, FL 34746, USA -

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